High-quality organic and natural
baby gifts from around the world for environmentally- and socially-conscious parents.
We contribute a portion of all proceeds
to helping the environment and children in need. Let us make the world a better place together. |
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| Frequently Asked Questions |
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- What is organically grown cotton? What are the benefits of using this type of cotton?
- What is "colour-grown" cotton?
- What is an "organic wooden toy"? What are the benefits of using these natural toys?
- Why are some toys not listed in the "organic wooden toys" section?
- Can I pay with a credit card if I do not have a PayPal account?
- What can I do if I have forgotten my password?
- Do you ship internationally?
- What is the delivery time?
- Do I have to pay customs and taxes?
- What if I find one of your items for a lower price at another store within Hong Kong?
- What is organically grown cotton? What are the benefits of using this type of cotton?
Organically grown cotton is cotton which is cultivated without the use of chemical pesticides and synthetic fertilizers, some of which are known carcinogens, and processed using eco-friendly methods (such as non-chlorine bleach).
By using =cotton grown in this manner, we can reduce the exposure of our children to toxic chemicals and harmful pesticides; this is especially important since babies have highly sensitive skin. The cultivation process also protects the health of both the farmers involved and their communities as well as the environment.
Eco-friendly processing that does not compromise workers' health and helps reduce water and electric use and toxic run
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- What is "colour-grown" cotton?
Colour-grown cotton is cotton which is grown to naturally have a certain colour. This colour is retained so that the cotton does not need to be coloured afterwards.
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- What is an "organic wooden toy"? What are the benefits of using these natural toys?
An "organic wooden toy" is a toy which is handmade and coloured using only natural finishes, such as vegetable-based oils. It conveys a sense of warmth and security, and it is especially beneficial to babies with allergies and/or weaker immune systems.
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- Why are some toys not listed in the "organic wooden toys" section?
Some of the toys we have selected to stock are finished with vegetable-based, non-toxic dyes instead of just vegetable-based oils. Some would also call these toys "organic wooden toys", and they are also safe for babies' mouths and can be washed with just water.
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- Can I pay with a credit card if I do not have a PayPal account?
Yes. If you do not wish to sign up for a PayPal account, you can still make purchases from our website. Follow the simple checkout steps until you reach the PayPal sign-in page. On the left, you will see a credit card icon and some instructions directing you to a link. Please follow this link to pay via credit card.
Note: You can also pay by bank transfer. Please contact us using the Contact Us form.
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- What can I do if I have forgotten my password?
Please follow the link under the member sign-in section, and you will receive instructions on how to get a new password sent to you.
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- Do you ship internationally?
Yes, we do. For more information, please click on Customer Service and navigate to Returns and Delivery.
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- What is the delivery time?
For most destinations, the package will arrive within one week. Occasionally, the package may arrive a bit later, usually within two weeks.
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- Do I have to pay customs and taxes?
Yes, you do. Your orders may be subject to import duties and/or taxes and any additional charges for customs clearance must be borne by you. For more information, please visit your local customs office.
Please note: If the package is returned to us due to refusal to pay customs tax and/or duties, you will be responsible for the return shipping charges and a re-stocking fee of 25% of the total product purchase price. The remaining balance will be refunded.
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- What if I find one of your items for a lower price at another store within Hong Kong?
If you let us know about this, we'll thank you by giving you a 5% cashback on your entire order!
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